TERMS & CONDITIONS
TERMS AND CONDITIONS
Rural Data Services
Last updated: June 2026
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1. OVERVIEW
Rural Data Services (ABN 24 118 597 567) provides livestock data support, farm administration, sale catalogue services and website design to rural and regional businesses across Australia.
By engaging Rural Data Services or making a payment, you agree to these terms. If you have any questions before getting started, please get in touch at steph@ruraldataservices.com.au.
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2. SCOPE OF SERVICES
All services are delivered based on agreed scope, whether as a fixed project, a monthly retainer, or a one-off consultation. The scope of each engagement will be confirmed in writing before work begins.
Services currently offered include:
Livestock Data and Farm Admin
- Clarity Call: Livestock Systems and Data
- Systems: Review, Refine and Rebuild
- Data Cleanup and Consolidation
- Understanding Your Data sessions
- Retainer Support Packages (Admin Support and Data Support)
- Custom packages as required
Website Design
- The Farmhouse, The Estate and The Station website packages
- Add-on services including extra pages, copy review, and ongoing updates
Sale Catalogues
- Sale catalogue development for livestock producers and studs
Any work outside of the agreed scope will be discussed and quoted separately before proceeding.
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3. CLIENT RESPONSIBILITIES
Getting the most out of our work together relies on a few things from your end:
- Providing accurate and complete information
- Supplying required documents, data and access in a timely manner
- Responding to requests for feedback or approvals within agreed timeframes
- Being available for scheduled calls or check-ins
Delays in providing required information may impact timelines and are not the responsibility of Rural Data Services.
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4. TIMEFRAMES AND DELAYS
Project timelines are based on timely client input. If required information or approvals are not provided within the agreed timeframe, work may be paused and the project rescheduled to the next available slot.
Where a project is delayed due to outstanding client information, a re-engagement fee may apply to cover the time required to reschedule and re-familiarise with the project before work resumes. This will be communicated before any additional fee is charged.
Rural Data Services is not responsible for delays caused by missing or late client input.
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5. FEES AND PAYMENT
Prices listed on the Rural Data Services website are indicative starting points. A confirmed quote will be provided after an initial call where the scope of your project is discussed. All pricing is in Australian dollars and includes GST where applicable.
Project work
A deposit is required to secure your start date. The deposit amount will be confirmed in your quote. The remaining balance is due on completion unless otherwise agreed in writing. Work may not commence until the required deposit is received.
Retainers
Retainer fees are invoiced monthly in advance. Retainer time is reserved specifically for your business each month. Unused time does not roll over. A minimum of 30 days written notice is required to end a retainer arrangement.
Website design
Payment terms for website projects will be outlined in your quote. This typically involves a deposit to begin, with the balance due before site launch.
Invoices are due within 14 days of issue unless otherwise agreed. Late payments may result in work being paused until the account is brought up to date.
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6. ADDITIONAL WORK
If additional work is requested beyond the agreed scope, it will be quoted or confirmed in writing before proceeding. Work will not commence on out-of-scope items without your approval.
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7. REVISIONS
Projects include a set number of revisions as outlined in your proposal or quote. Additional revisions or changes outside of scope may incur additional fees, which will be confirmed before work proceeds.
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8. CONFIDENTIALITY
All client data, business information and records are treated as strictly confidential. Rural Data Services will not share, disclose or use client information outside of the agreed scope of work, except where required by law.
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9. DATA ACCURACY AND LIABILITY
Every effort is made to ensure accuracy, but Rural Data Services relies on the information provided by the client. Final responsibility for decisions and actions remains with the client.
Rural Data Services is not liable for errors originating from incorrect or incomplete client data, or for outcomes resulting from business or management decisions made using information we have worked with.
Where compliance submissions are involved (such as NLIS transfers or LPA records), Rural Data Services will act on the information provided. It is your responsibility to ensure that information is correct before submission.
Our liability in any situation is limited to the amount paid for the specific service involved.
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10. THIRD-PARTY PLATFORMS
Clients may use third-party platforms such as NLIS, AgriWebb, Wix and others as part of their operations. Rural Data Services is not responsible for platform outages or performance issues, changes made by third-party providers, or limitations within those systems.
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11. WEBSITE SERVICES
For website projects, clients are responsible for supplying content, images and approvals. Rural Data Services provides guidance and builds to best practice, but does not guarantee specific outcomes such as search rankings or traffic volumes.
Ownership of completed website content and design passes to you once final payment is received. A video handover is included in all website packages so you can manage your site confidently after launch.
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12. SALE CATALOGUE SERVICES
Where Rural Data Services prepares sale catalogue content on your behalf, you are responsible for reviewing and approving all copy before publication. Rural Data Services is not liable for errors in published catalogues where the content was approved by the client.
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13. INTELLECTUAL PROPERTY
Templates, workflows, systems documents or frameworks developed by Rural Data Services as part of your engagement are provided for your use within your business. They are not to be on-sold or shared with third parties without permission.
Content created specifically for your business — such as catalogue copy or website copy — belongs to you once payment is received in full.
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14. COMMUNICATION
Clear and timely communication keeps projects on track. The primary communication method will be agreed at the start of each engagement, whether that is email, phone or an online platform.
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15. TERMINATION
Either party may end services with written notice. A minimum two-week notice period applies to project and retainer-based arrangements. Any work completed up to the notice period will be invoiced accordingly.
If a project is cancelled after work has commenced, payment will be required for work completed to that point. Deposits are non-refundable where work has commenced. If a project is cancelled before work has started, a full refund of the deposit will be provided.
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16. CHANGES TO THESE TERMS
These terms may be updated from time to time. The current version will always be available on the Rural Data Services website. Continued engagement with Rural Data Services after any update constitutes acceptance of the revised terms.
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17. GOVERNING LAW
These terms are governed by the laws of New South Wales, Australia.
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Questions? Get in touch at steph@ruraldataservices.com.au
Rural Data Services | Guyra, NSW | ABN 24 118 597 567
ruraldataservices.com.au